The rules of the build path.

Website build enquiries

Submitting a build brief starts an enquiry. It does not create a confirmed project, payment obligation, guaranteed start date, or final scope until Battle Mark reviews the brief and confirms the next move.

Packages and scope

Basic is a one-page build with one tightening round. Standard covers up to 5 core pages or page sections with two tightening rounds. Premium covers up to 8 core pages or campaign sections with two tightening rounds and a launch-readiness pass. Extra pages, ecommerce, booking systems, ads, member areas, custom apps, advanced integrations, hosting or email changes, legal copy, and ongoing uploaded-file storage without a care plan are quoted separately.

Prices and payment

Published prices are in Australian dollars and include GST unless a quote states otherwise. Basic is $997 AUD incl. GST. Rush Basic is $1,497 AUD total incl. GST. Standard is $2,497 AUD incl. GST. Premium is $4,997 AUD incl. GST. Care plans are optional monthly support. Payment method, invoice details, start conditions, and any deposit or balance timing are confirmed before work starts.

Where your checkout offers split payment, 50% of the package price is due as a deposit and the remaining 50% is due after you approve the completed website preview, before launch or handover. Checkout shows the full package price and both payment amounts before you confirm. Work starts after the deposit is verified and the required content and scope are confirmed. Where checkout shows payment in full, that amount is due instead; an existing full-price order will not receive an additional 50% balance invoice. Opening an invoice does not automatically charge you. These payment arrangements do not limit your rights under the Australian Consumer Law.

Care plans

Care Plan costs $97 AUD per month including GST. Care Plan Plus costs $147 AUD per month including GST. Care is invoiced monthly in advance, with payment due at the start of the covered period. Billing begins on your confirmed website launch date. If your website is already live, we agree your care start date with you before billing; charges are not automatically backdated. Sending an enquiry does not start a subscription or charge.

Care Plan includes a basic monthly website health check, contact form check, up to 30 minutes of small text or image updates each billing month, support for small fixes, and ongoing storage for uploaded logo, photos, and build files. Care Plan Plus includes the same checks, small-fix support and storage, with up to 60 minutes total of small updates each billing month instead of 30 minutes, stronger enquiry path checks, light content tightening, and higher-priority support. Unused update minutes expire at the end of each billing month and do not roll over. Corrections to our own errors do not use your update allowance. We obtain your approval before carrying out chargeable work beyond your allowance. New pages, redesigns, ecommerce, bookings, ads, custom integrations, legal copy, and major changes are quoted separately. These allowances do not limit your rights under the Australian Consumer Law.

Care cancellation

You may cancel your care plan at any time before the next monthly renewal by emailing hello@battlemark.com.au. There is no cancellation fee or 30-day notice requirement. Care continues until the end of the period you have already paid for, and the next renewal will not be billed. Battle Mark will confirm your cancellation and care end date in writing. This policy does not limit any refund or other rights you have under the Australian Consumer Law.

Missed care payments

If a care renewal payment is missed, Battle Mark will email a payment reminder and allow 7 calendar days from that reminder to bring the account up to date. If payment remains outstanding after that period, care updates and support will be suspended until payment is received. We will confirm the suspension date and file-retrieval deadline by email. If the first care payment has never been received, care is not activated.

Care suspension does not mean taking your live website offline or deleting files used by it. This policy does not limit your rights under the Australian Consumer Law.

Retrieving uploaded files

After cancellation, you have 30 calendar days from the end of your paid care period to request and retrieve stored upload copies. If care is suspended for missed payment, the 30-day window starts on the confirmed suspension date. Battle Mark will confirm the deadline by email. Contact hello@battlemark.com.au to arrange retrieval.

This window covers stored copies of your uploaded logos, photos, documents and other build files, not files used by your live website. After the window, those stored copies may be removed; ongoing storage is not included. No files used by your live website will be removed under this policy.

Timing

Delivery timing starts only after the project is ready to begin, including clear business details, assets, scope, approval contact, and start conditions. Basic can take up to 2 days after readiness. Standard can take 5 to 7 business days after readiness. Premium timing is confirmed after scope review. Rush Basic may be offered as a paid priority option before work starts.

Review and changes

Each package includes the review rounds stated for that package. Additional changes, new requirements, late scope changes, or work outside the agreed package may require a separate quote before work continues.

Client material

The client is responsible for supplying accurate business details, text, images, proof, permissions, brand assets, and any legal or regulated wording needed for their business. Battle Mark uses uploaded files for the build. Ongoing storage for any uploaded files is only included for customers who purchase a care plan.

Consumer guarantees

Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law. Services will be provided with due care and skill, and any issue will be handled in line with applicable consumer guarantee rights.

Publishing position

No website is published publicly until the required content, approved legal details, domain review, payment setup, and final launch approval are ready.

Contact

Battle Mark can be contacted at hello@battlemark.com.au or 0403 033 597.